DMA Central is dedicated to exploring ways to provide you with the best business solutions available. Our CRM service will take customer relationship management to a whole new level.
This is our multi-channel web-based CRM tool that allows your sales professionals to streamline their business development by integrating DMA Central power. The essential functions it provides you include:
- Sales pipeline view in real time
- Sales professional private log-ins
- Event calendar
- Contact history
- Sales dashboard and campaign results in real-time which your managers can view at any given time
- Managers and sales force acquire flexible results
- Vendor lock is non-existent because you can export your data at any given time should you prefer local integration.
Our CRM service was developed through years of extensive research, customer feedback and integration of the most efficient processes. Tracking is made so much easier now because managers are able to view the dashboard and monitor the sales pipeline of any agent, in any region. Closed sales and forecasting reports are available in xml, pdf, csv and html formats.
- Scheduled appointments and leads generated are acquired by your sales force in real time through SMS, web, email and IM.
- Every scheduled appointment is posted in the sales calendar of each sales person
- Access to an unlimited number of sales/calendar territories
- Both sales force and prospects are reminded prior to appointments for effective sales process tracking
- All progress, whether in the call centre or sales force, are reflected in the timely reports
DMA Central is your number one CRM sales force solution for the most convenient and efficient customer relationship management.
Maximize our Pipeline CRM tool with the CAMPAIGN STRATEGIZER. Through this, every call is accounted for up to the minute. Every minute and every call outcome has a breakdown by:
- Contact position/title
- Size of the company including annual sales and number of employees
- Geographics including city, state, area and zip codes
- Type of business, SIC code or otherwise
- Credit rating
By using this valuable feature you are able to decide the combination of campaign efforts you must dwell on to capture your target prospects.
DMA Central provides outstanding CRM services to all customers who avail of our customer contact services package. This feature is a part of our solid commitment to deliver the highest customer satisfaction possible.